Retail expert Mary Portas continues her mission to banish bad customer service from the high street. This time, she visits City Hardware, a family-run DIY store in the heart of London. The shop is stuck in the 1960s and Mary is in for a shock when she uncovers their attitude to customers. Can she persuade this male dominated world to embrace the 21st century?
| Title | Mary Portas: Secret Shopper - Season 3 Episode 3 City Hardware |
|---|---|
| Year | 2016 |
| Genre | Reality |
| Country | United Kingdom |
| Studio | Channel 4 |
| Cast | Mary Portas |
| Crew | |
| Alternative Titles | |
| Keyword | shopping |
| First Air Date | Jan 19, 2011 |
| Last Air date | Jan 27, 2016 |
| Season | 3 Season |
| Episode | 12 Episode |
| Runtime | 47:14 minutes |
| Quality | HD |
| IMDb: | 8.33/ 10 by 3.00 users |
| Popularity | 3.028 |
| Language | English |
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